CAREERS AT AIIT

Build the AI workforce
New Zealand deserves.

We are a small Auckland team turning advanced AI into practical digital employees. If you care about great customer experiences and technology that actually helps people, we would love to hear from you.

  • Work on real SAM and ANNA deployments
  • Flexible, hybrid working across NZ
  • Learn alongside enterprise and small-business clients
  • Honest, responsible approach to AI
OPEN ROLES

Example openings

These are example roles showing the kinds of people we look for. Availability changes — apply anyway and tell us where you fit.

Full-time · Auckland / hybrid01

AI Solutions Engineer

Design and deploy SAM Digital Employees and ANNA voice agents for enterprise and small-business clients.

  • 3+ years building software or integrations
  • Experience with APIs, CRMs or contact-centre platforms
  • Comfortable with conversational AI and prompt design
  • Clear communicator with non-technical stakeholders
Apply for this role
Full-time · Auckland / remote NZ02

Conversation Designer

Write natural, on-brand call flows and chat journeys that sound genuinely Kiwi and resolve customer needs.

  • Background in UX writing, scripting or customer service design
  • Strong ear for tone, pacing and plain English
  • Experience testing and refining dialogue
  • Portfolio of written conversational work
Apply for this role
Full-time · Auckland03

Customer Success Manager

Guide clients from onboarding to measurable results, reviewing call outcomes and improving their AI workforce.

  • 2+ years in account management or customer success
  • Confident reading reports and spotting improvements
  • Understanding of small-business or enterprise operations
  • Organised, proactive and people-focused
Apply for this role
Full-time · Auckland / NZ-wide04

Business Development Executive

Introduce New Zealand businesses to AIIT automation and help them scope the right first project.

  • Proven B2B sales experience, ideally technology
  • Consultative, honest approach to selling
  • Comfortable presenting live AI demos
  • Full NZ driver licence
Apply for this role
Contract or full-time · Remote NZ05

AI Integration Developer

Connect AI agents to booking systems, CRMs, payment tools and telephony so they can take real actions.

  • TypeScript or Python experience
  • REST APIs, webhooks and authentication
  • Familiarity with telephony or messaging APIs a plus
  • Attention to security and data privacy
Apply for this role
HOW TO APPLY

Four simple steps.

01

Choose a role (or tell us about yourself)

02

Send the application form below

03

Friendly intro call with our Auckland team

04

Practical task or conversation, then an offer

Use the form at the bottom of this page. Include the role you are interested in, a short note about your experience and a link to your CV or LinkedIn profile. It goes straight to our team at hello@aiit.co.nz.

Apply now
SAM JOBS

Find your next Digital Employee

Browse 81 Typical SAM Roles — from receptionist and claims specialist to compliance, sales and operations — each a Digital Employee powered by ANNA and managed by AIM.

See what roles SAM's can do
ENQUIRE WITH AIIT

Start a conversation about careers.

Tell us what you want to improve. Your enquiry will go directly to the AIIT team in Auckland.

Your enquiry is sent securely to hello@aiit.co.nz.